Firefox Community Forum

Hi all. I recently had a terminal problem on my Win 10 computer so have bought a new Win 11 machine. I ran Firefox on the old Win 10, had 5 email accounts, had about 12 local folders and had my Profile stored in a folder on the desktop. The folder was moved there some years ago but don 't remember how I did it. I moved it there because this folder gets backed up every night.

So, I have managed to remove the HDD from my old machine and have located the 'old' profile folder. I now need to re-install Firefox on the new machine and match it up to my old profile folder (I think...)

Any advice on how to do that?

Regards

Steve

Yesterday I could access my passwords saved in Firefox, but today there were only two & those were in an open window for passwords. How can I recover my list of passwords, please? I'm using a MacBook Air with an M3 chip, Sequoia 15.3.1 Thanks so much!

I did a reset on my HP laptop on 23/02/2025, I opted to save my files but when I signed in to Firefox I had lost all my bookmarks, I have attempted to do a "Restore" but it has not worked, does Firefox retain my bookmarks elsewhere?

Hi!

I cannot open some webpages and I cannot find out whether there is some logic in them

f.e. this website: https://shop.digitalcourage.de/

page is white, no content at all, page source empty

yes,

• I deleted all cookies
• I cleared the cache
• I deactivated all extensions, I deactivated NORDVPN, I re-booted
• I de-installed FF completly, using RevoxUninstalle
• I re-installed FF, did not log into my account, started with a clear FF
• I have enough RAM in my desktop pc, no memory problems

I find no solution and I am happy for any help

Connie

I would like to be able to update the prompts when I use the "Ask AI" menu https://support.mozilla.org/en-US/kb/ai-chatbot. Is it possible? If yes, how? Thank you for answers. Update: I found this is working, but there need to be an editable option for our own prompts also: https://support.mozilla.org/en-US/questions/1479203

Hi, when I launch a custom video player on a certain site and go into full screen mode, and then want to exit it through ESC, I can’t do it and the picture freezes. I went to the browser console, and it gave me this error: Uncaught (in promise) TypeError: Not in fullscreen mode

   cancelFullScreen https://interneturok.ru/assets/custom-2dc6965f3c367b4e4590249bd2036dfc.js:578
   hotkeys https://interneturok.ru/assets/custom-2dc6965f3c367b4e4590249bd2036dfc.js:675
   dispatcher https://interneturok.ru/assets/custom-2dc6965f3c367b4e4590249bd2036dfc.js:131|

The technical support of that site told me to write to the browser support, I understood the problem is not on their side. I tried everything and went through incognito mode, the problem did not go away. Give me some advice or maybe the problem is with this site and not with the browser, I also tried to launch this video player through Google Chrome and there were no problems there

This is what the GPTchat wrote about the error from the console: Yes, this error is directly related to exiting fullscreen mode. It says that the custom-2dc6965f3c367b4e4590249bd2036dfc.js script on the site is trying to exit fullscreen when the browser thinks it is no longer in it.

That is, Firefox has already exited fullscreen mode, but the player itself "thinks" that it is still there. Therefore, when you press Esc, the script calls cancelFullScreen(), and the browser throws the error "Not in fullscreen mode".

Plus screen Error

Dear Ms, dear Mr, I experience the following problem with the user interface of my bank’s website when I consult it using my new MacBook Air laptop computer. The image displayed on the computer screen is apparently designed for a smartphone, not for a computer screen. This anomaly never occurred with my previous computer. And it does not occur at present when I work using Safari. So, I assume that it is linked to the navigator’s (i.e. !Firefox) configuration. This is the reason why I am contacting you. Please find below the characteristics of the new and old configuration. - New configuration, the one with which I have the problem: Model : MacBook Air 15“ M3 2024 Processor: Apple silicon M3 Operating system : Mac OS Sonoma 14.7.2 Navigator : Firefox 128.6.0esr (16bit) since 7 january 2025 - Old configuration : Model : MacBook Pro (13“, Mid 2012) Processor: 2,5 GHz Intel Core i5 Operating system : MacOS Mojave 10.4.6 Navigator : Firefox 115.18.0esr (16 bit) I would be happy if this frustrating though minor problem could be solved. Thank you for your assistance. Michel Stevens

Attachments: - Problematic screen - Normal screen

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Hi All,

I would like to hide the "New Tab to Right" option on the Tab Context Menu, and also remove the separator line right below that menu item.

The first line in the following code removes the Menu Item, but none of the 4 remaining lines succeed in removing the separator line. It remains at the top of the menu (see attached image).

Could anyone suggest some code to also remove the separator line at the top?

This is in FF 135.

Thank you.

#context_openANewTab,
#context_openANewTab + menuseparator,
#context_openANewTab_separator,
#context_reloadTab_separator,
#context_reloadTab + menuseparator::before {
   display: none !important;
}

Its so annoying feature, when you are in fullscreen the title bar will hide and you need to over top area to toggle team.

for reference look at this reddit post

https://www.reddit.com/r/MacOS/comments/vi2to5/annoying_autohide_bar_in_full_screen_how_to/